Privacy Policy
Last updated: May 2026
This privacy policy explains how NETSPAN LTD collects, uses, and protects personal data submitted via the contact form on this website, in accordance with UK GDPR and the Data Protection Act 2018.
1. Who we are
The data controller for this website is NETSPAN LTD, a limited company registered in England & Wales (Companies House No. 16381937). Registered office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.
Contact: contact@netspan.io
2. What data we collect
When you submit the contact form on this website, we collect:
- Your name
- Your email address
- The message you submit
We do not use cookies, analytics tracking, or any other data collection methods on this website.
3. Why we collect it and our lawful basis
We process your personal data solely to respond to your enquiry.
Our lawful basis is legitimate interests under Article 6(1)(f) of UK GDPR. You have actively contacted us to discuss a potential project or engagement; responding to your enquiry is a legitimate interest that does not override your rights and freedoms.
Our legitimate interest: to respond to your enquiry and maintain a record of our correspondence.
4. Who we share your data with
Your submission is processed by Web3Forms (web3forms.com), a third-party form delivery service acting as a data processor on our behalf. Web3Forms receives your name, email address, and message in order to deliver the submission to us. They store submissions for up to 30 days and use CleanTalk for spam filtering, which also receives your IP address and email.
We do not share your personal data with any other third parties.
5. How long we keep your data
- Web3Forms deletes form submissions after 30 days.
- Email correspondence is retained for as long as the business relationship is active, then deleted.
6. Your rights
Under UK GDPR you have the right to:
- Access — request a copy of the personal data we hold about you
- Rectification — request correction of inaccurate data
- Erasure — request deletion of your personal data
- Restriction — request that we restrict processing of your data
- Objection — object to processing based on legitimate interests
To exercise any of these rights, email contact@netspan.io.
7. Complaints
If you have concerns about how we process your personal data, you have the right to lodge a complaint with the UK supervisory authority, the Information Commissioner's Office (ICO):